Your Cancellation Rights
This document explains the period of time in which you have to decide whether or not you wish to use Athena Leasing’s brokerage service and our cancellation policy once this period of time has elapsed and we have commenced our brokerage service.
Please note, this policy specifically relates to cancelling Athena Leasing’s brokerage service and does not relate to your cancellation rights with the finance provider.
For regulated credit broking agreements that have been concluded without any face-to-face dealings (ie. over the phone, internet etc.) you have the right to cancel the contract without penalty and without giving any reason within 14 calendar days in accordance with the Distance Marketing Directive. This legal right applies equally to all personal customers, sole traders and partnerships with up to four partners. Agreements for Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners are unregulated so therefore these rights do not apply.
The 14 calendar day cancellation period for Athena Leasing’s Brokerage Service (“Administration Fee”)begins from the day you accept our quotation and commences on the date of you sign our Order Form. For orders cancelled more than 14 calendar days after our Administration Fee invoice is raised, the following cancellation fees will apply:
If you cancel your order before you sign your Business Contract Hire Agreement or Personal Contract Hire Agreement, a cancellation fee of £50+VAT will be retained by Athena Leasing to cover all costs and expenses incurred in arranging the credit hire agreement up to that point. This fee will be deducted from the Administration Fee, if applicable, paid by the customer at point of order and the balance returned by cheque.
Should you wish to cancel your order after signing either the Business Contract Hire Agreement or the Personal Contract Hire Agreement fees will be payable to the Funder, provided they agree to cancel the agreement. These will be advised to you at the time as the fees charged by the Funders vary. There will be no refund of the Administration Fee.
Exercising Your Right To Cancel
If you wish to exercise your right to cancel, you must notify Athena Leasing of your decision to cancel the contract by a clear statement in writing by post or via email to:
Athena Leasing Limited
Telford, TF2 8AJ
You must include details of your full name, address and details of the order you wish to cancel. Please note, by exercising your right to cancel, you are withdrawing from the brokerage contract and the contract is terminated. For consumers entitled to a refund of the processing fee, either in part or in full, refunds will be issued within 14 working days from the day on which Athena Leasing receives the notification of cancellation. If you have any further questions about our cancellation policy, please call us on 01952 273273.